Buddy SEO Tools | Our Services Will Make Your Digital Journey Easier

1. Introduction

Welcome to Buddy SEO Tools (“we,” “our,” or “us”). This Refund Policy outlines the rules and guidelines related to refunds for our subscription services. If you have any questions or concerns about our policy, please contact us at +880 1611-772470.

2. Multiple Device Usage

Yes, you can switch devices if needed, but simultaneous use on multiple devices is not allowed. If our system detects account sharing across multiple devices, your subscription may be terminated without any refund.

3. Account Sharing

Account sharing with other users is not allowed. Each subscription is personal and should only be used by the individual who purchased it. Sharing account credentials with others will lead to suspension or termination of the account.

4. Refund Conditions

If you experience any issues with our services, please contact our support team immediately. We offer a refund under the following conditions:

If your subscription is not working for more than 48 hours.
If our support team is unable to resolve your issue within 48 hours of reporting the problem.
If you have been charged incorrectly or for a service you did not receive.
If a technical issue on our end prevents you from using the service, and we are unable to fix it in a timely manner.

5. Non-Refundable Conditions

Refunds will not be issued under the following conditions:

If you change your mind after purchasing the subscription.
If you fail to comply with our terms of service.
If you request a refund after the subscription period has ended.

6. Refund Process

To request a refund, please follow these steps:

Contact our support team at [Insert Contact Phone Number] with your account details and the issue you are facing.
Provide any relevant documentation or evidence to support your claim.
Our support team will review your request and respond within 24 hours.
If your request is approved, the refund will be processed within 7-10 business days.